How to Fix the ERR_CONNECTION_RESET Error?

Learn how to fix the ERR_CONNECTION_RESET error with this comprehensive guide. Discover effective troubleshooting methods and step-by-step instructions to resolve connection reset issues on your device. Get your internet connection back on track and enjoy uninterrupted browsing.

Updated: 30 Jun, 23 by Susith Nonis 10 Min

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The world wide web has expanded significantly and has become more adaptable. Nowadays, everyone can access the internet; all they need is a device that can connect to the internet, an active internet connection, and a web browser.

The large rise in project complexity is directly related to improving the quality of the internet's services. 

Therefore, compared to the straightforward static webpages that helped shape the internet's early days, the technical needs of modern apps are substantially higher. As a result, there is now a higher chance that both client and server pages will contain errors.

Website visitors dislike connecting issues like Google Chrome's ERR CONNECTION RESET. You might also see a similar notice in browsers like Mozilla Firefox, Internet Explorer, or Microsoft Edge. 

In most circumstances, rather than a problem with the target website, the ERR_CONNECTION_RESET error is brought on by a problem with your internet connection.

Possible client-side reasons for this issue include the following:

  • Difficulties with network devices: There could be issues with your router or network device, such as overheating. Your internet connection may become unusable if your router overheats.
  • VPN blockage: VPNs are used to promote web freedom and privacy. Unfortunately, VPN servers occasionally encounter issues that could damage your internet connection.
  • Firewall or antivirus interference: Antivirus and firewall software shields Your computer from malware and viruses. They occasionally mistakenly label safe websites as threats, which results in the connection being blocked.
  • Dated cache on the browser: By accelerating loading times and adding personalization, the browser cache improves the browsing experience. Unfortunately, a stale cache can lead to connection problems.
  • Bad proxy: By hiding IP addresses, proxies assist internet users in maintaining their anonymity. Proxy servers are not impervious to issues, either; a bad proxy can cause you to lose your internet connection.
  • Faulty or damaged TCP/IP settings: Computers can access the internet when TCP/IP configurations are correct. You can experience connection problems if they're corrupted or incorrectly configured.

You can easily resolve a client-side issue like the ERR_CONNECTION_RESET error because you can do it yourself. 

You don't have to wait for the website owner to resolve their server troubles; all you need to do is adjust the settings on your computer or remove any potential obstacles to your internet connection.

Since there are different causes of ERR_CONNECTION_RESET error, the first thing you should do is find the root problem. 

In this section, we'll look at eight ways to resolve the ERR_CONNECTION_RESET error. Each method will be described in detail step by step.

Examine your internet connection.

Try loading a website on a different web browser on the same computer or a different device to confirm your internet connection and eliminate a problem with your router or network adapter. If the website loads on the same device, your browser is probably the problem.

Likewise, connecting your computer to the internet with an Ethernet wire may rule out a problem with your Wi-Fi connection. If the website won't load on either device, your internet connection is probably the cause. To find out if a short-term glitch causes the problem, restart your router. 

Try to load a website after the router has been reconnected. You may have to troubleshoot your internet connection further if this doesn't fix the ERR_CONNECTION_RESET error. 

Clear the browser cache.

The browser cache contains information from websites you've visited in addition to passwords, cookies, and the download history. 

If you've already visited the page, it's conceivable that the cache holds data that doesn't correspond to the most recent version of the website, which prevents the connection from being established and displays the ERR_CONNECTION_RESET error. 

You can quickly determine whether your browser cache causes the issue. To do this, open Chrome's settings menu (the three-line icon) and choose "More tools" followed by "Clear browsing data."

Different types of cached data are displayed by Chrome automatically. Put a checkmark next to each category to fix the ERR_CONNECTION_RESET error.

Ensure the "All time" checkbox is ticked next to "Time range" as well. When you click " Clear data" at the end, this is the only option to clear the cache completely.

Disable your firewall and antivirus software.

Firewalls and antivirus software can be quite aggressive in protecting you online. Occasionally, your antivirus software could prevent you from downloading and accessing data which can be among the causes of ERR_CONNECTION_RESET error.

The same applies to your firewall, which could demand a connection reset whenever you try to access a specific website. The simplest way to eliminate your firewall is to briefly turn it off and observe if the issue still occurs.

Additionally, if your antivirus software prohibits access to a remote server, you'll need to disable it manually. Because the process will differ depending on your program, you must read the manual.

Our experience indicates that it is relatively rare for your firewall or antivirus software to reset the connection. If you try to visit a hazardous website, your browser is much more likely to show a warning. If you've exhausted all other options, it may be wise to disable both pieces of software to rule them out as potential causes.

Disable the proxy server.

If your internet connection is routed through a proxy server, errors like "ERR CONNECTION RESET" may display when loading a website. That can be the case either because the proxy server cannot establish a connection with the website or because you cannot connect to the proxy server in the first place.

In any case, unless you need a proxy server for something, you can disable one. Enter the Start menu and type "Internet Options" (without the quotations) if you're using Windows, and then select the outcome that shows.

You'll see the Internet Properties window. Under the Connections tab, choose LAN settings. Find the "For your LAN, use a proxy server" option. Check the box next to the option that reads "Automatically detect settings" if that setting is active.

Then click OK to fix the ERR_CONNECTION_RESET error.

Restart your router

Restarting the network device that links you to the internet can frequently resolve connection issues. For this, most routers feature a power button that needs to be pressed. Without one, you can temporarily turn off the unit's power source by unplugging the power cord. 

To discharge all remaining charges and clear the router's memory, wait at least 30 seconds. Then try reloading the desired website after reconnecting the power cable to your network device.

Reset TCP/IP configuration.

One of the most crucial components that enable a computer to connect to the internet is TCP/IP. The data your computer transmits to the network won't be transferred if the TCP/IP configuration is flawed or wrong, leading to the ERR_CONNECTION_RESET error.

In such a case, try resetting your TCP and IP settings if all else fails. The default settings will be restored after this action. Here is a command-line tutorial for clearing the TCP/IP network settings on an operating system like Windows:

Press Windows + R, then type cmd, and finally click OK. You can also go to the Start Menu and look for Command Prompt. The window for the Select Command Prompt will open.

One by one, enter each of the commands listed below into the command prompt.

Avoid running them together:

netsh winsock reset

ip/config /renew

netsh int ip reset

ipconfig /release

ipconfig /flushdns

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Disconnect your VPN

Using a VPN has many advantages, including preserving your privacy and enabling you to access geographically restricted information.  However, VPNs are not flawless; occasionally, they can interfere with network connections.

It might try to reconnect independently, or you may have to do it manually, depending on the VPN application you use. Additionally, certain applications may allow you to stop navigation while they attempt to reconnect to the network.

If you use a VPN at work, the website you're trying to access may block or reset the connection if it detects an unfamiliar IP address. In such instance, re-establishing the VPN connection should fix the ERR_CONNECTION_RESET error.

Call your internet service provider.

Your internet service provider also employs a firewall mechanism to automatically block specific IP addresses for their clients, further securing your computer from impending internet threats. 

Contact your provider if you haven't had much luck with the preceding suggestions made here. You can determine if they have blocked the website you are attempting to access in this way. You can request access in this situation, but they are not required.

The ERR_CONNECTION_RESET error typically appears when the website you are trying to access cannot connect to the target website. Some of your websites might function, but not all of them. 

There are several potential causes of ERR_CONNECTION_RESET error. Therefore, finding the reason for the issue can be very irritating. This problem typically arises when a program erroneously configures the registry settings. Your firewall or antivirus program may also report a false positive for this issue. 

Hopefully, the above strategies will help you fix the ERR_CONNECTION_RESET error.

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Susith Nonis

Susith Nonis

I'm fascinated by the IT world and how the 1's and 0's work. While I venture into the world of Technology, I try to share what I know in the simplest way with you. Not a fan of coffee, a travel addict, and a self-accredited 'master chef'.