Frequently Asked Questions

Search for your favorite domain name using the link below. If it’s available, then simply add it to your cart by clicking the "ADD TO CART" button and press continue. Go through the order process and become the owner of your favorite domain. https://monovm.com/domains/

Domains are registered immediately after the order process is completed. Note that for local domains it might take a couple of minutes.

To connect your domain name to a Monovm host, set the name servers of Monovm which are sent through the web hosting activation email.

To save your domain purchased from Monovm to a hosting service you are using from another company, set the hosting company's DNS in the domain.

It depends on the usage and amount of traffic of your website. For more information reach us via live chat.

You can configure only 2 domain (Web-site) for each hosting service.

Enabling ID Protection (Privacy Protection) feature is only possible on gTLDs - generic top level domains (.COM, .ORG, .NET, etc). This feature is not possible to be enabled on local domains (ccTLDs) such as .EU, .US .CO, etc.

Yes but you have to submit tickets from both client areas in order to prove the identity of the user and a valid explanation regarding the transfer.

Due to constant changes in prices for the Premium domains, we may or may not display the prices in our website. However, reach us via live chat and we will provide the necessary information.

The price of domain names depends on the type of extension chosen by the domain registrar and has no effect on installation and other items.

For registration of *.AU domains* we need the following items to be sent through the ticket :

• Eligibility ID Type: **ABN or ACN**
• Eligibility ID
• Eligibility Name
• Registrant Name

Referring to the .UK domains registration rules, registrants should be in contact with the Main Registrar of .UK domains (https://www.nominet.uk/contact-us/) and follow the verification process of the domain. Any responsibilities about domain registration, verification and activation process should be taken by Registrants (Clients). Monovm will not accept any responsibilities regarding this matter. The .UK domains will be verified by the link below.

https://www.nominet.uk/contact-us/

In case you agree to the terms mentioned, please send the confirmation note through the ticket until we register the domain.

Registration and verification requirements for .CN domains may vary based on the registrant type and current registry policies. Contact MonoVM support before ordering to confirm the required identity or business documents and the applicable verification process.

For registering.RU domains, we will need the following details. You should send us only one of the following: Personal or Organisational

• Personalbirth-date(DD.MM.YYYY):
• passport number:

OR

• OrganizationLegal Address:
• Taxpayer Identification Number (code):
• Territory-linked Taxpayer Number (kpp):
• Full Company Name (org-r):

Note: Referring to the .RU domains registration rules, registrants should be in contact with the main registrar of .RU domains (NIC.ru) and follow the verification process of the domain. Any responsibilities about domain registration, verification and activation process should be taken by the registrants (Clients). Monovm will not accept any responsibilities regarding this matter. The .RU domains will be verified by the link below. https://www.nic.ru/en/

Please login to your Monovm client area and from the top right drop down menu, click on ‘Edit profile’. You will see a form to add the personal details like address, city, country, state/region, and zip code.

The propagation of name servers on local domains takes 2-4 hours. Please check after the mentioned time and inform us in case you encounter any problems.