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How to fix the ERR_CONNECTION_REFUSED error

ERR_CONNECTION_REFUSED error can interfere with your browsing experience and slow down if you are working on a project. Try the quick fixes to resolve the error to get things back up and running.

29 Apr, 22 by Susith Nonis 6 min Read

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When browsing, you expect to have a seamless experience on your search engine. Unfortunately, sometimes your activities on search engines may be interrupted after you encounter an error. Regardless of how simple or complex the error is, it will frustrate your experience, and the situation will be even worse if you have no clue how to clear the error. 

ERR_CONNECTION_REFUSED is one of the most common errors in Google Chrome. Unlike other errors, ERR_CONNECTION_REFUSED will not indicate whether the problem is your internet connection, DNS settings, or a problem with the website you are trying to access.

The error is common and often comes with a "Site cannot be reached" message on different browsers.

The error can be caused by several reasons, ranging from DNS issues and expired browser cache to proxy server issues. The good news is that the error does not have to permanently interfere with your experience, as there are several ways to solve it.

We have highlighted five ways you can fix the error. 

Before you consider other troubleshooting methods, first check the status of the website you want to visit. Sometimes the error will not be caused by issues with your internet connection. Instead, it may be a result of the website server issue.  

The best method to rule out the possibility of the website server being the issue, try accessing a different website. If the website fails to open, you can conclude that the website is the problem. Unfortunately, there is nothing much you can do at this point other than wait for the website to be back up again. If you can access the second website, you can explore other troubleshooting options.

While many users leverage proxy servers to enhance data security in their network by using a different IP address when going online, this can result in the ERR_CONNECTION_REFUSED error. Proxy servers are useful as they help you filter server communications and cache data, and keep your IP address private. 

Usually, the error appears when a website server rejects the IP address linked to the proxy server, denying you the connection to the website. This means checking your proxy settings if you get the error is a worthy shot as there is a high possibility the proxy is incorrectly configured or is offline. 

If you are browsing on Chrome, you can find proxy settings in Chrome settings. What you need to do is:

1. Access the Chrome settings menu 

2. Click "Advanced" at the bottom of your screen or type in "System" in the search field.

3. Select the "System" option

4. Click "Open your computer's proxy settings."

5. Uncheck all the proxy protocols you can access

6. Check if you are still getting the error when trying to access the website. 

If the error does not clear, proceed to the next step.

If the cause of the error is internet-related problems, then restarting your router will help. Doing a hard reboot or switching your router on and off can effectively fix internet-related issues. However, it is still important to remember that this does not always fix internet-related issues. It is a good starting point before you decide to engage your internet service provider to confirm issues with your connection.

Once the router is up and running, check if you are still getting the error on your browser. If unresolved, there is likely another cause. 

ERR_CONNECTION_REFUSED can be caused by an outdated DNS cache entry and the DNS address. The error usually occurs when the DNS address is offline or overloaded. Usually, your internet service provider automatically assigns the DNS server address, but you can still make changes to it if necessary. How to go about it will depend on the operating system you are using.


1. Open "System Preferences."

2. Select "Network."

3. Click on "Advanced."

4. Select "DNS."

5. If you want to add a new DNS server, click on the "+" button. 

Double click on the existing DNS IP address to edit an existing DNS.


To change the DNS address on Windows,

1. Go to settings and select "Network and Internet."

2. Select "Change Adapter Setting."

3. Right-click and select “Properties > IPv4> Properties.”

4. Select "Use the following DNS server address."

5. Enter a new address and click "Ok."

Once you have changed your DNS server settings, try accessing the website again.

Clearing your browsing data and cache is one of the fastest methods to fix the ERR_CONNECTION_REFUSED error. To clear browsing data:

1. Open your Chrome browser and click on the three buttons at the top right side of your screen.

2. Select "More tools" and click on "Clear browsing data."

3. when clearing data, make sure you select "All time" in the range options and tick browsing history, other site data, cookies, and cached images. 

4. Once all the options are checked, click on the "Clear data" option.

5. restart the browser after the process and check if you are still getting the error when accessing websites on the browser.

With time, you may end up having several extensions that you don't need on your browser. Some extensions may contain harmful code that may interfere with your browsing experience. Disabling or uninstalling extensions you don't need can help clear the error. Here are the steps:

1. Open Chrome and click on the three buttons at the top right side of the screen.

2. Select "More tools" and click on the "Extensions" option.

3. You will get a list of extensions on your browser. Click the "Remove" button on extensions that you don't need. 

4. Try browsing again to see if you are still getting the error.

ERR_CONNECTION_REFUSED error can interfere with your browsing experience and slow you down if you are working on a project. Equipping yourself with knowledge on how to clear the errors will minimise frustrations and save you time. 

Try the above quick fixes to resolve the error to get things back up and running.

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Susith Nonis

I'm fascinated by the IT world and how the 1's and 0's work. While I veture into the world of Technology I try to share what I know in the simplest way possible. Not a fan of coffee, a sweet addict and a self accredited 'master chef'.