Using a VPS is a great solution if you need a bit more performance and administrator access. There is, however, a recurring issue that arises at times when using a Windows VPS. When connecting to the server, the copy/paste function is simply not working. This blog is dedicated to helping you solve this problem.
How to Fix Copy/Paste Problem in Windows VPS?
At times, VPS servers have a very noticeable issue: upon login, the copy-paste function is not working. This article will help you diagnose and fix this problem.
The first step towards the solution is diagnosing the problem. The diagnosis is split into two parts, A and B. If the following part A does not solve the issue or it is already done, then please follow part B.
A. In the source computer (i.e. the computer that you are using to connect to the VPS), open Remote Desktop Connection(RDP), go to the Local Resources tab, click on Show Options. Under Local devices and resources make sure that the Clipboard checkbox is checked like in the figure below.
If the checkbox was unchecked, the aforementioned steps should fix the problem, however, if it persists, please move on to part B.
B. Now please login into your VPS with an account that has administrator level access and follow the steps below.
1. Open “task manager” by typing “taskmgr” in the run window (i.e. opened by clicking windows key + R) and press enter. In the opened window, go to the “processes” tab and look for the “RDP Clipboard Monitor” process. In windows server 2008, it is named “rdpclip.exe”. Right-click on it and select end task.
2. In the same task manager window, open the file menu and click on “Run new task”. Type “rdpclip” and press enter to run.
Now, your issue should be solved, however, if it is not, you can always contact our support team and we will work with you to find a solution.